Believe me, I understand that. There are some other issues that complicate this (boyfriend is hoping to go for a state-contracted job in Qatar. He is afraid that contesting the possible credit card fraud through the state-owned airline that the state-contracted school books all their flights through might cause issues with getting the job of his dreams).

It is one of the things that is on my radar, however.

That being said, the consumer advocate has urged me to wait to hear from the Department of Transportation (that I've launched a complaint towards) before I go further into action.